HELP / TROUBLESHOOTING

Report a problem without sharing account secrets

Give enough context to investigate a website issue safely.

← Help Centre

Reviewed for the owner-approved setup · 16 September 2026. Provider terms and the live account interface take precedence.

Describe the website issue

Include the page URL, what you expected, what happened, and your device/browser. For a performance question, identify the displayed period and source date.

Do not include passwords, broker account numbers, identity documents, wallet private keys or payment-card details. For account-specific withdrawals or execution, contact the provider through its official account support.

Continue reading